AI receptionist, chat & voice
Answers routine questions about services, hours and locations, and captures appointment requests around the clock. Anything clinical goes to your team.
New · AI agents & automations
AI Agents and Automations for Healthcare Clinics
Give your front desk an always-on assistant, and let routine profile and review work run on time. Your team approves what gets published.
We design, set up and monitor AI agents and workflow automations for independent clinics and small multi-location practices worldwide, with a focus on the USA, UK, Canada and Australia.
Runs on time. Approved by you.
Routine work handled. Clinical questions go to your team.
- AI receptionist for chat & voice
- Review requests after visits
- Negative-feedback alerts
- Privacy-safe reply drafts
- Profile upkeep & monthly reporting
What we build
Three ways AI can support your clinic
Start with one workflow, prove it works for your team, then add the next.
Review automation, human-approved
Review requests after visits, alerts for negative feedback and privacy-safe reply drafts, all through an approved workflow.
Reputation managementProfile upkeep & reporting
Checks that keep hours and booking links current, enquiry routing to the right person and one clear monthly report.
Google profile optimisationEveryday automations
Automations that take routine work off your desk
Small, reliable workflows save time every week. We map how enquiries, reviews and profile updates move through your clinic today, then automate the repetitive steps while your team stays in control of anything that matters.
- After-hours appointment requests
- Lead follow-up workflows
- Holiday hours reminders
- Negative-feedback alerts
- Monthly review reporting
Example: review workflow
Visit → SMS request → Review → Alert → AI draft → You approve
- Neutral wording
- Opt-out included
- No review gating or incentives
- Replies approved by your team
How it works
How we set up AI for your clinic
01 / Map
Find the right first workflow
We review your current enquiry, booking and review processes and agree which routine tasks are worth automating first.
02 / Build
Configure and review
We set up the agent or workflow, agree wording and escalation rules, and assess integrations, permissions and data handling before anything goes live.
03 / Monitor
Launch and refine
We launch with your team, monitor conversations and outcomes, and refine the workflow through the agreed monthly plan.
Human oversight by design
Clinical questions, complaints and anything outside the agreed answers are handed to your team. Public replies are approved before they are published.
Privacy assessed before use
We agree what data is necessary, who can access it and how requests are approved. HIPAA may apply to relevant US workflows, and other markets have their own requirements; we do not claim blanket compliance.
FAQs
Questions about AI agents for clinics
Will an AI agent give medical advice?
No. Agents answer routine questions about services, hours, locations and booking. Anything clinical, urgent or sensitive is handed to your team, and urgent wording directs people to appropriate care.
Do AI agents replace our front-desk team?
No. They handle repetitive questions and after-hours requests so your team can focus on patients. Your staff stay in control of bookings, escalations and anything published.
Can it connect to our booking or patient management system?
Sometimes. Each integration is assessed separately for compatibility, permissions and data protection before use. Many clinics start with request capture and routing, without direct system access.
How do review automations stay within platform rules?
Requests use neutral wording, go to patients regardless of their likely rating, include an opt-out and never offer incentives. Reply drafts are approved by your team and do not confirm that someone is a patient.
How do we start?
Book a discovery call or request your free Google profile and reviews audit. We suggest the first workflow worth automating and agree the scope before setup.
Get started
Let routine work run on time.
Start with one workflow and keep your team in control of everything that matters.